you for your purchase. We hope you are happy with your purchase. However, if
you are not completely satisfied with your purchase for any reason or if the
item is faulty/defective or wrong description, you may return it to us
for store credit, refund or an exchange. Please see below for more
information on our return policy.
returns must be postmarked within seven (7) days of the purchase
date. All returned items must be in new and unworn condition, with all original
tags and labels attached.
Swimwear or intimate wear
the interests of both health and hygiene we are unable to exchange briefs,
swimwear or intimate wear unless they are faulty/defective or wrong description of goods which must be returned unworn with all original tags and labels attached.
return an item, please email customer service email@example.com obtain a Return Merchandise Authorization (RMA)
number. After receiving an RMA number, place the item securely in its
original packaging and return it in a secured sealed package with your
proof of purchase (receipt), and mail/ship your return to the following
Delilah's Secret Limited
Attn: Returns& Exchanges
127 Spintex Road
After receiving your return and inspecting the
condition of your item, we will process your return or exchange if the
returned item meets our standard for return item. Please allow at up to ten
(10) days from the item arriving at the warehouse to process
your return, store credit or exchange. We will notify you by email
when your return has been processed.